The apple logo shows up and then goes to another screen before shutting off

I have had my Apple Watch series 3 for less than a year and it’s now not working properly. The apple logo shows up and then goes to another screen before shutting off. This happens repeatedly.



[Re-Titled by Host]

Apple Watch

Posted on Mar 18, 2019 3:17 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 19, 2019 6:05 PM

The Apple logo is the first stage of reboot, the ring is the second stage as everything loads. It sounds like your watch is failing to complete the startup sequence, and the most frequent cause is a discharged battery. Leave the watch to charge undisturbed on the charger for an hour or two, and if it has not recovered Contact Apple Support to arrange getting your watch examined and serviced.

4 replies
Question marked as Top-ranking reply

Mar 19, 2019 6:05 PM in response to Cemswiler

The Apple logo is the first stage of reboot, the ring is the second stage as everything loads. It sounds like your watch is failing to complete the startup sequence, and the most frequent cause is a discharged battery. Leave the watch to charge undisturbed on the charger for an hour or two, and if it has not recovered Contact Apple Support to arrange getting your watch examined and serviced.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

The apple logo shows up and then goes to another screen before shutting off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.