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I didn't mean to renew a subscription. What can I do?

iPhone 6s, iOS 12

Posted on Mar 19, 2019 4:13 AM

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Posted on Mar 19, 2019 4:36 AM

I assume you've now stopped it from auto-renewing again ?


Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww 

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Question marked as Best reply

Mar 19, 2019 4:36 AM in response to susana194

I assume you've now stopped it from auto-renewing again ?


Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww 

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