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Wallet and apple pay not showing in settings

I just realised that after updating to ios 12.1.2 is not showing in settings wallet app in on home screen but i cannot add a card

iPhone 6s, iOS 12

Posted on Mar 19, 2019 12:48 PM

Reply
Question marked as Best reply

Posted on Mar 20, 2019 11:16 AM

Hello Mauro,


Thank you for using Apple Support Communities! I see that Wallet & Apple Pay is missing in Settings on your iPhone, and you're also unable to add a card from the Wallet app. You've come to the right place for a resolution.


Let's start by confirming that your settings match what is listed under the "Make sure that you can add a card" section here:


Get help adding cards to Wallet - Apple Support


If you have Screen Time enabled on your device, we'll also want to check that there are no restrictions causing this behavior. From Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps, confirm Wallet is turned on.


Next, go to Settings > General > Profiles. We'll want to confirm there are no profiles installed that will prevent access to Wallet & Apple Pay. Keep us posted on the results.


Cheers!

2 replies
Question marked as Best reply

Mar 20, 2019 11:16 AM in response to maurofromblackpool

Hello Mauro,


Thank you for using Apple Support Communities! I see that Wallet & Apple Pay is missing in Settings on your iPhone, and you're also unable to add a card from the Wallet app. You've come to the right place for a resolution.


Let's start by confirming that your settings match what is listed under the "Make sure that you can add a card" section here:


Get help adding cards to Wallet - Apple Support


If you have Screen Time enabled on your device, we'll also want to check that there are no restrictions causing this behavior. From Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps, confirm Wallet is turned on.


Next, go to Settings > General > Profiles. We'll want to confirm there are no profiles installed that will prevent access to Wallet & Apple Pay. Keep us posted on the results.


Cheers!

Wallet and apple pay not showing in settings

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