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New earbuds don’t work with new iPhone

Part of the reason I recently purchased a new iPhone XR was because my earbuds were no longer working in my old iPhone. I have the new earbuds with the new phone and the sound is still muffled—even when the volume is turned all the way up. Yet the same earbuds work perfectly with my iPad! So, there must be some weird setting that I can’t figure out. Please help.

iPhone XR, iOS 12

Posted on Mar 19, 2019 5:37 PM

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Question marked as Best reply

Posted on Mar 20, 2019 4:41 AM

Hello,


See this:


Use Apple headphones with your iPhone, iPad, and iPod 


If your headphones don‘t work with your iPhone, iPad, or iPod touch 


If no help, have your phone and EarPods checked: Find Locations


Good luck.

2 replies

New earbuds don’t work with new iPhone

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