Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

can't sign in app store

I can't sign through App Store or download anything.


MacBook Pro 13", macOS 10.14

Posted on Mar 19, 2019 10:25 PM

Reply
Question marked as Apple recommended

What happens when you try? Error message(s)? Apple ID disabled or locked?


 Apple ID disabled - Your account has been disabled in the App Store and iTunes


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 


iTunes Support


iTunes Support – world wide

Posted on Mar 20, 2019 8:31 AM

1 reply
Question marked as Apple recommended

Mar 20, 2019 8:31 AM in response to Falmahlawi

What happens when you try? Error message(s)? Apple ID disabled or locked?


 Apple ID disabled - Your account has been disabled in the App Store and iTunes


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 


iTunes Support


iTunes Support – world wide

can't sign in app store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.