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Permanent Red Battery Screen

My iphone X won't turn on or charge. I got it a about 3 months ago and it's just showing the red battery screen even after I take it off the charger. Theres no lighting cable beneath it just the red battery. I've tried hard resetting it and leaving it on the charger over night but nothing has changed. What do I do?

iPhone XS, iOS 12

Posted on Mar 20, 2019 9:39 AM

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Question marked as Apple recommended

Have you tried other cables and adapters?

Schedule an appointment at a Genius Bar or an Authorized Service Provider.

Seems like it's the best thing to do.

Posted on Mar 20, 2019 9:42 AM

1 reply

Permanent Red Battery Screen

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