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I cancel this at Apple store 3 months ago why am I still getting charged ?

I canceled my music app monthly subscription 3 months ago why you still charging my pay pal account?

Posted on Mar 21, 2019 3:51 PM

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Posted on Mar 21, 2019 3:54 PM

Manage your Apple Music membership - Apple Support - https://support.apple.com/HT204939 "Learn how to change from an Individual membership to a Family membership, turn off automatic renewal, or join Apple Music later." Turn off automatic renewal and your membership will finish at the end of the current subscription period.


Are you a family sharing organizer and is somebody else subscribing?


If you only see this in an e-mail:


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - https://support.apple.com/HT204759

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Question marked as Best reply

Mar 21, 2019 3:54 PM in response to henrirafael

Manage your Apple Music membership - Apple Support - https://support.apple.com/HT204939 "Learn how to change from an Individual membership to a Family membership, turn off automatic renewal, or join Apple Music later." Turn off automatic renewal and your membership will finish at the end of the current subscription period.


Are you a family sharing organizer and is somebody else subscribing?


If you only see this in an e-mail:


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - https://support.apple.com/HT204759

I cancel this at Apple store 3 months ago why am I still getting charged ?

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