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Apple ID

I have no contact with the previous owner of an iPad mini but it requires me their Apple ID, which I, obviously, don't know. Is there any chance that I can fix this and use the tablet? Or...

Posted on Mar 22, 2019 3:55 AM

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Question marked as Apple recommended

In the situation you describe I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you, nor find the previous owner for you, and neither can the websites that offer to unlock it for a fee: these are scams.


You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.

Posted on Mar 22, 2019 4:07 AM

1 reply
Question marked as Apple recommended

Mar 22, 2019 4:07 AM in response to niya192

In the situation you describe I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you, nor find the previous owner for you, and neither can the websites that offer to unlock it for a fee: these are scams.


You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.

Apple ID

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