Apple ID problem

my friend has iphone in which the apple id (*****) do non respond to password and also to quesstion secr.

the passowrd was -*****




[Personal Information Edited by Host]

iPhone 6, iOS 12

Posted on Mar 22, 2019 10:09 AM

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Question marked as Top-ranking reply

Posted on Mar 22, 2019 10:18 AM

If the steps in the article below don’t work, contact Apple ID Support.


Apple ID - If you forgot the answers to your Apple ID security questions


Enter their Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password


If necessary, there is a contact link.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



1 reply
Question marked as Top-ranking reply

Mar 22, 2019 10:18 AM in response to hghghghghhgh

If the steps in the article below don’t work, contact Apple ID Support.


Apple ID - If you forgot the answers to your Apple ID security questions


Enter their Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password


If necessary, there is a contact link.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



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Apple ID problem

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