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I redeemed a gift card but it won’t go to my credit

When I redeemed a gift card it went through and my iTunes won’t let me purchase things with it. On the App Store it says my balance is the amount I got but the credit says otherwise. What do I do?

Posted on Mar 23, 2019 9:26 AM

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Posted on Mar 23, 2019 9:34 AM

Try signing out and then back in to see if that will refresh your account.


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 


iTunes Support


iTunes Support – world wide

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I redeemed a gift card but it won’t go to my credit

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