Mc Mini 10 mins to boot

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Level 1

9 points

Mc Mini 10 mins to boot

My mother just got. a Mac Mini. When we were setting it up, it did seem to take longer than it should have after we selected the language.

She did not install anything or update or choose to update anything. However, after she shut it down and started it up again later, it wasn’t finished booting after about 10 minites. So, she shut it down with the power button. The next time she turned it on, it didn’t take as long to boot but still a little longer than it should have and she had difficulty logging in. She had to keep re-entering her password, even rhough she was typing it correctly.

Could this be defective?

Posted on Mar 23, 2019 7:31 PM

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Answer 1

Mar 23, 2019 7:40 PM in response to artsygrl17

I suggest you use the program created by Etresoft, a frequent contributor. It will provide a snapshot of your system which we can analyze to possibly determine the cause of your problem. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

https://itunes.apple.com/us/app/etrecheck/id1423715984?mt=12

Use the Add Text button to include the Etrecheck report in your reply.

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Answer 2

Kappy

Level 10

361,741 points

Mar 23, 2019 7:49 PM in response to artsygrl17

Make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).

"Your Apple-branded or Beats-branded hardware product (“Product”) is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase (“Warranty Period”) when used in accordance with Apple`s user manuals (refer to www.apple.com/support/country). Under this warranty, you will be able to direct your claims to Apple even in situations where you purchased the Apple Product from a third party.” [Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.]

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Answer 3

lllaass

Level 10

210,411 points

Mar 24, 2019 1:14 AM in response to artsygrl17

Yes, I would not expect this type of problem on a new Mac. However, sometimes things like this do happen. Electric devices can have failures at any time. Some happen very soon after starting them and is called infant mortality. Then there are very few failures, until much time happens when you get a lot of failure just because the devices have been used a lot.

Above from

https://users.ece.cmu.edu/~koopman/des_s99/electronic_electrical/

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