Power beats 3 mic is not working
My powerbeats 3 mic is not working properly and it brings out the surrounding noise better that my voice when i’m on call. what would be the reason or solution to this issue?
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Joseph_S.
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Community Specialist
Greetings RajaguruEzhilarasan,
Thanks for visiting the Apple Support Communities! It seems you're experiencing issues related to the microphone on your Powerbeats, as you mentioned your voice isn't clear and there's a lot of background noise.
I suggest resetting your Beats, outlined in the following support article: Reset your Beats earphones. At the very bottom of the support article, you'll also see a link to check for a firmware update for your Beats.
If the behavior continues after resetting your Beats and checking for a firmware update, then I suggest contacting Apple Support for additional assistance: Contact Apple Support
Kind regards.