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Accidental Subscription

I have accidentally subscribed to an app and then deleted it, forgetting to unsubscribe before our free trial period ended. How can I get a refund?

iPhone 6s, iOS 12

Posted on Mar 25, 2019 2:05 AM

Reply
Question marked as Apple recommended

Strictly speaking all purchases are final (after all, you can't very well return them): please see this

page for information on requesting a refund:


https://support.apple.com/HT204084


However Apple have been known to be sympathetic in cases of error, so

it's possible that they may allow you a refund as a one-off concession:

however please be aware that they are under no obligation to do so: go to


https://www.apple.com/emea/support/itunes/contact.html


Alternatively go to the page suggested in the Help page linked to above:


https://reportaproblem.apple.com/?s=6

Posted on Mar 25, 2019 2:07 AM

2 replies
Question marked as Apple recommended

Mar 25, 2019 2:07 AM in response to naveen90

Strictly speaking all purchases are final (after all, you can't very well return them): please see this

page for information on requesting a refund:


https://support.apple.com/HT204084


However Apple have been known to be sympathetic in cases of error, so

it's possible that they may allow you a refund as a one-off concession:

however please be aware that they are under no obligation to do so: go to


https://www.apple.com/emea/support/itunes/contact.html


Alternatively go to the page suggested in the Help page linked to above:


https://reportaproblem.apple.com/?s=6

Accidental Subscription

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