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After overnight charging, my iPhone 7 won’t wake up

I have had this iPhone, which is brand new, not quite 3 months. It has been working perfectly, except this morning it won’t wake up. How can I fix this?

iPhone 7, iOS 12

Posted on Mar 26, 2019 2:59 AM

Reply
Question marked as Apple recommended

Try a forced restart of that iP7:

Press and hold both Side (Power) and Volume Down buttons for at least 10 seconds, until you see Apple Logo. When it appears, release both buttons, wait for you iphone to restart, then test it.


If you get no help, since your iPhone is still covered by warranty, make an appointment and have your device inspected at an Apple Store or Authorized Service Provider: Apple – Location Selector


Regards

Giulio

Posted on Mar 26, 2019 3:58 AM

1 reply
Question marked as Apple recommended

Mar 26, 2019 3:58 AM in response to birdmom9726

Try a forced restart of that iP7:

Press and hold both Side (Power) and Volume Down buttons for at least 10 seconds, until you see Apple Logo. When it appears, release both buttons, wait for you iphone to restart, then test it.


If you get no help, since your iPhone is still covered by warranty, make an appointment and have your device inspected at an Apple Store or Authorized Service Provider: Apple – Location Selector


Regards

Giulio

After overnight charging, my iPhone 7 won’t wake up

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