Itunes not making transactions

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Itunes not making transactions

So I tried making an in ap purchase earlier. The transaction did not go through and declined several times. I tried my other card and still refused. A while later my bank’s fraud department phoned me and asked if I was trying to make a purchase. I said yes and they then allowed it on the bank side.

Intried making the purchase and got a message that itunes cant make any purchases at the moment.

How do I reolsve this as I beieve itunes blocked it due the attempts?

iPad Air 2, iOS 12

Posted on Mar 26, 2019 9:46 AM

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Answer 1

brenden dv

Community Specialist

Mar 27, 2019 4:22 PM in response to Stapies

Hello Stapies,

Thank you for using Apple Support Communities! I understand that your attempted in-app purchase was declined. You've since reached out to your bank to resolve the issue on their side, and purchases are still being declined. I would be happy to provide steps to help.

Let's start by following the suggestions in the support article below:

If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store - Apple Support

If you're still encountering the error, we'll want to have you reach out to Apple Support using the contact link under the "Get more help" section.

Take care!

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Itunes not making transactions

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