Resetting iPad

I'm trying to wipe an older iPad as my wife got a new one and i got hers, the iPad is asking for a password when i try to reset it but my apple id password and or the iPad does not work, help


iPad, iOS 10

Posted on Mar 26, 2019 5:23 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 26, 2019 5:29 PM

You need her Apple ID & password, not yours until you have set it up as yours.

Follow the instructions here: Sell or give away your iPad - Apple Support

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Resetting iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.