Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone no longer connects to internet.

My iphone 6 Plus was working fine, but now it does not connect to internet with either WIFI or cellular data, how do I resolve?

iPhone 6 Plus, iOS 11

Posted on Mar 27, 2019 8:34 PM

Reply
Question marked as Best answer

Settings - General - Reset - Reset Network settings

Posted on Mar 27, 2019 8:57 PM

4 replies

Mar 27, 2019 8:54 PM in response to DREAM15X

Try Some Troubleshooting?


  1. Restart:  Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
  2. Reset:  Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
  3. Restore:  Connect your iPhone to iTunes on your computer, backup, and then select Restore to Factory. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple.


If all else fails then make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. If you did not purchase it from Apple then you will need to look to the vendor for service or How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).


iPhone no longer connects to internet.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.