After updating to watchOS 5.2, brightness is stuck on 'low'

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After updating to watchOS 5.2, brightness is stuck on 'low'

Yesterday, 27 March 2019, I updated my watch [series 2], phone [6S], mac [Mini late 2014] and AppleTV [4K] — my watch is now on 'low' brightness. I have tried to change it from the watch as well as from the WatchApp on the phone. Although the sliders on both devices move, the watch brightness remains on 'low'. I have also rebooted all devices. No difference. However, if I do a screen grab on the watch, it comes out at full brightness [the attached pic is a simulation]. PLEASE HELP.

Apple Watch Series 2, watchOS 5

Posted on Mar 28, 2019 6:26 AM

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Answer 1

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askbarnabas

Level 10

103,871 points

Mar 28, 2019 6:52 AM in response to rareafrica

Have you tried to force restart the watch? Here are the instructions - How to restart your Apple Watch - Apple Support

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Answer 2

askbarnabas

Level 10

103,871 points

Mar 28, 2019 7:35 AM in response to rareafrica

On the phone have you tried going to settings>general>accessibility>display accommodations and turn auto brightness off.

Do you have the watch set to mirror the phone? You may need to erase the watch and start over.

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Answer 3

rareafrica Author

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Mar 28, 2019 8:33 AM in response to rareafrica

So the 'Force Restart' did not work. I decided to contact Apple Support. What a great PLEASURE to have some help me to solve this issue. Thank You and a Shout Out to Haris who, along with lotsa patience, helped me to resolve/solve this issue. And it was simple — Un-pair and the Re-pair the watch. Thanks Haris...