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From name is wrong only when I send from icloud.com

When I send an email from my icloud.com account the from name is my husbands not mine. I've checked my name in my Apple ID and deleted any contacts with my name and/or my husbands name in it. If I send an email from my iphone or ipad the from name is correct.

Posted on Mar 28, 2019 9:03 AM

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Question marked as Best answer

See this article https://support.apple.com/kb/PH20541?locale=en_US

Make sure in your Mac your Apple ID and password must be signed in system preferences > iCloud and not of your husband , in case if other devices like iPhone / iPad are configured with Mac sign out these devices and disconnect them from Mac .

Posted on Apr 3, 2019 7:43 AM

4 replies

Mar 30, 2019 6:22 PM in response to emailnameissue

Good afternoon emailnameissue,


Welcome to the Apple Support Communities!


I understand you are trying to send an email from the iCloud website but the "From" field is showing your husband's name. If you are sharing the same Apple ID this will certainly be an issue. If you are not using the same Apple ID, or have recently created your own Apple ID, try this:


  1. Log on to the iCloud website with your own Apple ID and password
  2. Open the Mail app
  3. Click the icon to compose a new email message
  4. Click on the name or email address that appears in the "From" field
  5. If there is more than one option, you should see a drop-down arrow beside the email address in the "From" field.
  6. Click on the drop-down arrow and choose a different email address.


You can also check the Preferences for the iCloud email account:


  1. Click the icon that looks like a gear or cogwheel in the lower-left corner of the Mail window
  2. Click the Composing tab
  3. In the "Send From" section, beside the "Set a default address", click the down arrow and choose the email address you prefer.
  4. Click Done


Be sure to sign out of the online iCloud account when you are done using it.


iCloud: Write and send email in iCloud Mail


Create, manage, and use an Apple ID


Take care.





From name is wrong only when I send from icloud.com

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