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i got the messesge that my icloud was diable

my phone has the messege that icloud is disable


iPhone 6 Plus, iOS 12

Posted on Mar 28, 2019 10:43 AM

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Question marked as Best reply

Posted on Mar 28, 2019 10:44 AM

If your Apple ID is locked or disabled - "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity."

https://support.apple.com/HT204106


"You’ve come to the right place to reset a forgotten password, unlock your account, or recover an Apple ID. "

https://iforgot.apple.com/password/verify/appleid


What to do after [or before] you change your Apple ID [email address] or password - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID.

https://support.apple.com/HT204071


If you cannot resolve it yourself:

"Use this form for assistance with account and billing, code redemption, or purchase questions."

https://www.apple.com/emea/support/itunes/contact.html

or:

Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169


"If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file."

https://support.apple.com/HT208856

1 reply
Question marked as Best reply

Mar 28, 2019 10:44 AM in response to capital240

If your Apple ID is locked or disabled - "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity."

https://support.apple.com/HT204106


"You’ve come to the right place to reset a forgotten password, unlock your account, or recover an Apple ID. "

https://iforgot.apple.com/password/verify/appleid


What to do after [or before] you change your Apple ID [email address] or password - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID.

https://support.apple.com/HT204071


If you cannot resolve it yourself:

"Use this form for assistance with account and billing, code redemption, or purchase questions."

https://www.apple.com/emea/support/itunes/contact.html

or:

Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169


"If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file."

https://support.apple.com/HT208856

i got the messesge that my icloud was diable

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