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User profile for user: kwiatkowski14
kwiatkowski14 Author
User level: Level 1
4 points

Flashing Apple symbol

hey so i've already had to replace one son's iphone 7 (thankfully under warranty) and now my other son's iphone 7 is glitching. Flashing apple symbol, connect to itunes pic with support.apple.com/iphone/restore at the top of the screen. HELP!! What's up with iphone 7 32 gig???


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iPhone 7, iOS 11

Posted on Mar 28, 2019 6:46 PM

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User profile for user: Kappy
Kappy
User level: Level 10
361,741 points

Posted on Mar 28, 2019 8:16 PM

Try Some Troubleshooting?


  1. Restart:  Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
  2. Reset:  Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
  3. Restore:  Connect your iPhone to iTunes on your computer, backup, and then select Restore to Factory. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple.


If all else fails then make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. If you did not purchase it from Apple then you will need to look to the vendor for service or How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).


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User profile for user: Kappy
Kappy
User level: Level 10
361,741 points

Mar 28, 2019 8:16 PM in response to kwiatkowski14

Try Some Troubleshooting?


  1. Restart:  Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
  2. Reset:  Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
  3. Restore:  Connect your iPhone to iTunes on your computer, backup, and then select Restore to Factory. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple.


If all else fails then make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. If you did not purchase it from Apple then you will need to look to the vendor for service or How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).


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Flashing Apple symbol

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