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Jmacyw2010 Author

Level 1

4 points

Apple ID suggestion

I got a new iPhone XS today and this won’t go away. This is what is looks like

iPhone XS, iOS 12

Posted on Mar 28, 2019 7:25 PM

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1 reply

Eric Root

Level 10

684,111 points

Mar 28, 2019 7:48 PM in response to Jmacyw2010

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

Reset Device

You are entitled to 90 day telephone support from Apple. Try contacting them.

Apple Support Contact

Work through the screens to get an email or chat option.

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