remove we know and chumsearch
How do you remove "weknow" and "chumsearch"?
MacBook Pro 15", macOS 10.14
Apple Event: May 7th at 7 am PT
How do you remove "weknow" and "chumsearch"?
MacBook Pro 15", macOS 10.14
Go step by step and test.
Please read Ref: https://forums.malwarebytes.com/topic/236261-how-to-remove-weknow-malware-and-others/
1. Remove Adware
Use the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions: Install Malwarebytes for Mac Uninstall Malwarebytes for Mac
Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
2. Additional steps to take if necessary (1)
1. Remove unknown extensions: Safari > Preferences > Extensions
https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac
2. Reset search engine: https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac
3. Reset Homepage. https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac
4. Restart your Mac. Relaunch Safari holding the Shift key down.
3. Additional steps to take if necessary (2)
1. Remove unknown profiles.
System Preferences > Profiles
Open System Preferences, click the “Profiles” icon ( a checkmark on a gear) .
When Profiles pane opens, select the unknown profile and click the minus button at the bottom.
2. Remove unknown Login item.
System Preferences > Users & Groups > Login items
Authenticate and unlock the lock.
Highlight the unknown login item (Mac Mechanic?) and click the “-“ button at the bottom left to remove it.
3. Remove unknown cookie/cache
Safari > Preferences > Privacy
“Remove stored cookies and data: Click Manage Website Data,
select one or more websites, then click Remove or Remove All”
Manage cookies and website data in Safari on Mac
4. Set Homepage.
Follow the procedure given in the Malwarebytes article.
5. Shut down the computer from menu. Restart the computer.
Launch Safari holding the shift key down.
Go step by step and test.
Please read Ref: https://forums.malwarebytes.com/topic/236261-how-to-remove-weknow-malware-and-others/
1. Remove Adware
Use the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions: Install Malwarebytes for Mac Uninstall Malwarebytes for Mac
Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
2. Additional steps to take if necessary (1)
1. Remove unknown extensions: Safari > Preferences > Extensions
https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac
2. Reset search engine: https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac
3. Reset Homepage. https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac
4. Restart your Mac. Relaunch Safari holding the Shift key down.
3. Additional steps to take if necessary (2)
1. Remove unknown profiles.
System Preferences > Profiles
Open System Preferences, click the “Profiles” icon ( a checkmark on a gear) .
When Profiles pane opens, select the unknown profile and click the minus button at the bottom.
2. Remove unknown Login item.
System Preferences > Users & Groups > Login items
Authenticate and unlock the lock.
Highlight the unknown login item (Mac Mechanic?) and click the “-“ button at the bottom left to remove it.
3. Remove unknown cookie/cache
Safari > Preferences > Privacy
“Remove stored cookies and data: Click Manage Website Data,
select one or more websites, then click Remove or Remove All”
Manage cookies and website data in Safari on Mac
4. Set Homepage.
Follow the procedure given in the Malwarebytes article.
5. Shut down the computer from menu. Restart the computer.
Launch Safari holding the shift key down.
remove we know and chumsearch