Getting receipt emails of purchased apps that we did not purchase

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Level 1

9 points

Getting receipt emails of purchased apps that we did not purchase

Me and my husband have been getting receipt emails of purchased apps that we did not purchase. I was wondering if this is legit or a scam.

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Windows, Windows 6

Posted on Mar 29, 2019 11:26 AM

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Answer 1

Top-ranking reply

Phil0124

Community+ 2024

Level 10

205,487 points

Mar 29, 2019 11:35 AM in response to 402farris

Possibly a scam.

Who are these emails from?

What exactly do they say?

Apple will never include an attachment of any kind in an email receipt for a purchase.

If you check your Apple ID purchase history and none of the apps from the emails appear, its very likely they are scams.

See here: Identify legitimate emails from the App Store or iTunes Store - Apple Support

and here: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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Answer 2

402farris Author

Level 1

9 points

Mar 29, 2019 1:12 PM in response to Phil0124

I can send you the emails if you'd like. What's your direct email? To answer your questions....

Who are these emails from? Here's a direct copy from the email.

From: App Store <thank-you-for-choosing270@spypteo.com>

Date: March 29, 2019 at 2:36:23 AM EDT

To: payment@apple.com, support@apple.com

Subject: Re: [ Renewal Statement ] We have send new receipt purchase has been sent to ... ' Docx ', 29 March 2019. [ FWD ] / [Reçu de presse] Votre paiement a été programmé: l'achat de votre reçu de transaction sera ...

What exactly do they say? Here's a direct copy from one of the attachments. I have received several of these type of emails.

Receipt

APPLE ID

DATE

March 29, 2019

ORDER ID

23823729080

DOCUMENT NO.

MFF23823729080

BILLED TO

Credit Card Linked

TOTAL

$29.99

APP STORE

PURCHASE NAME

TYPE

PURCHASED FROM

PRICE

MARVEL Future Fight

Report a Problem

In-App Purchase

App Store

$29.99

Subtotal

: $29.99

Tax :

$0.00

If you didn't make this purchase or if you believe an unauthorized person

is attempting to access

your account, click here to cancel your purchase.

Learn how to

manage your password preferences for iTunes, iBooks and

App Store purchases. To cancel your purchase.

within 5 days of receiving this invoice, report a problem or contact us.

Learn more about your right of withdrawal.

Apple ID Summary • Purchase History • Terms of Sale • Privacy Policy

Apple Inc.

1 Infinite Loop, Cupertino, CA 95014, United States.

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Answer 3

Mar 29, 2019 1:20 PM in response to 402farris

That's a scam. The email address is not from Apple. any emails you get from apple will have a from address than ends in apple.com not spypteo.com

Also the "click here" link to cancel takes you to a website that is not Apple.com

Those emails are most definitely scams. don't respond to or otherwise act on them. You can forward them to Apple at reportphishing@apple.com as explained in the "Avoid Phishing Emails..." link provided above.

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Getting receipt emails of purchased apps that we did not purchase

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