Invalid postcode

When I try to fill in my payment details it gives me an invalid postcode,I live in Ireland where postcodes have been around for 3 years,so need help

iPad Air 2, iOS 11

Posted on Mar 29, 2019 11:39 AM

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Question marked as Top-ranking reply

Posted on Apr 1, 2019 6:16 AM

Greetings Ianfinnerty,


Thanks for visiting the Apple Support Communities! I understand you're unable to update the payment information associated with your Apple ID, as you're not able to verify the postal code.


I suggest ensuring that you have the correct country associated with your Apple ID, as described in the following guide: Change your Apple ID country or region


After ensuring you have the correct country associated with your Apple ID, I suggest restarting your device and attempting to fill in your payment details once more.


If additional assistance is needed, it would be helpful to know which device you're using and the steps you're taking to update your payment information.


Kind regards.

1 reply
Question marked as Top-ranking reply

Apr 1, 2019 6:16 AM in response to Ianfinnerty

Greetings Ianfinnerty,


Thanks for visiting the Apple Support Communities! I understand you're unable to update the payment information associated with your Apple ID, as you're not able to verify the postal code.


I suggest ensuring that you have the correct country associated with your Apple ID, as described in the following guide: Change your Apple ID country or region


After ensuring you have the correct country associated with your Apple ID, I suggest restarting your device and attempting to fill in your payment details once more.


If additional assistance is needed, it would be helpful to know which device you're using and the steps you're taking to update your payment information.


Kind regards.

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Invalid postcode

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