Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t purchase an app from the App Store on this device

Good afternoon, I’m trying to purchase robux for my grandson, but it keeps saying my purchase can’t be completed , and to contact apple support.I’ve double checked all of my card info it’s al fine. I did purchase it on my ipad and everything went thru. Can someone please assist me with this issue thanx

iPad, iOS 12

Posted on Mar 30, 2019 12:55 PM

Reply
Question marked as Best reply

Posted on Mar 31, 2019 1:24 AM

If you haven't already done so contact iTunes Support as instructed to do : http://www.apple.com/support/itunes/ww

1 reply

Can’t purchase an app from the App Store on this device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.