Time for imported AAC files is changing to 789:57:13

Newly imported AAC files created in Audacity are having their

time changed to 789:57:13. In addition, when I tried to play one of these songs

in ITunes for widows, it jumped done to past several other songs and changed

their time to 789:57:13.



The songs will not play on my iPhone with this time. They will

play correctly on a third party app. On my widows computer the correct time is

noted.




Can someone please help?


Windows, Windows 6

Posted on Mar 30, 2019 1:11 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 10, 2019 1:52 PM

turingtest2 -- Thank you for the link. I uninstalled the new version (12.9.4.102), then installed an old version (12.9.1.4). When I first opened iTunes, the iTunes Library.itl was updated and worked fine -- I did not have to copy over to an older itl file as shown in the link. In any case, I'm glad to have my music back and can only hope Apple will find a fix for the new version soon.

Thanks also to Steve_DB and others providing helpful links.

133 replies

Apr 24, 2019 1:23 PM in response to Steve_DB

For what it's worth, I opened a case with technical support on this issue on April 9th, 2019. The Case ID no. is 20000043746405. The tech support person, Sheena, said she would gather the information and forward it to the Apple engineers. I allowed her to take control of my PC to download whatever she needed. I assume she is a contractor rather than an Apple employee, so no idea how far up the chain it got. I also referred her to this forum thread.



Apr 25, 2019 8:42 PM in response to Steve_DB

I need some help to reinstall 12.9.3.3. I reinstalled a much earlier version and would like to install the 12.9.3.3. I just got an error saying "Genius won't update and you are not authorized - Turn off Genius to fix or something like that. As a result I lost all my songs in Virtual DJ (which I need for tomorrow night to do my DJ job). I shut everything down, and I think I am back OK for now. However, this happened to me once last September and it took numerous calls to tech support (to no avail) and it took months to recover the damage it caused when I "turned off Genius". It was a mess. Saying that, I would like to install 12.9.3.3. which I have the link.. However, I am not sure about the order of uninstall - IS IT ITUNES, Bonjour, Apple Software Update, Apple Mobile Device Support, Apple Applic Support 32 bit (not sure why I have this) and Apple Applic 64 bit ? Last time I had tech support help me, they totally got messed up and iTunes would not open at all. I am not sure what I did to get back up and running - I think on a whim I reinstalled the Appllic Support. One Tech support person advised that you no longer have to delete all the extra files, you just have to delete the ITUNES App and then install the new ITUNES that you want. Is that correct?

Apr 25, 2019 9:13 PM in response to Masterdance

OK I was wrong I am continuing to get the Genius error - it says Genius cannot be updated because the iTunes Store does not recognize your iTunes library. Turn off Genius and turn back on. I don't want to do that as it causes a disaster in my database. Any ideas - have you ever come across this? I really like the functionality of iTunes, but I can't do this anymore. I just wish I was more techy and knew what I was doing or had someone local that could help me.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Time for imported AAC files is changing to 789:57:13

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.