Hi,
please cancel and reimburse the subscription for Facetune 2 app, as the app clearly stated 2.99/month however they charged the lump sum. I reached out to the app support and they advised to contact Apple for reimbursement. Please assist
thank you,
Irina
iPhone 8 Plus, iOS 12
Check your subscriptions to make sure it is cancelled.
Purchases - View, change, or cancel your subscriptions
Purchases - Subscriptions not billed through Apple
Normally, all sales are considered final, but you can ask for a refund.
If you have received a confirmation email, click the Report a problem link at the bottom.
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
Check your subscriptions to make sure it is cancelled.
Purchases - View, change, or cancel your subscriptions
Purchases - Subscriptions not billed through Apple
Normally, all sales are considered final, but you can ask for a refund.
If you have received a confirmation email, click the Report a problem link at the bottom.
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
Facetune 2 subscription reimbursement
