Increasingly I get a dialog that reads “Can’t communicate with a helper application” when trying to open a file in Files app on my 2018 iPad Pro. The download appears to start but then hangs before displaying this message:
iPad Pro, iOS 12
Hello Davd Parr,
Thanks for using the Apple Support Communities! I understand that you are having an issue with the File app on your iPad pro. I'm happy to help you find a resolution.
Here is a resource that can assist you with troubleshooting:
If an app unexpectedly quits, stops responding, or won’t open
Please let me know if you are still having an issue after reviewing the article.
Have a great day!
Helper application | Files app | iOS 12.2.2
