Charging Cables don't fit

The cables to charge my phone are not going into the port. I have one that has broken sides and it's the only one that will fit

iPhone 7, iOS 12

Posted on Mar 31, 2019 11:00 AM

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Question marked as Top-ranking reply

Posted on Mar 31, 2019 11:12 AM

Buy a new cable or have the port on your phone examined at the Apple Store. Make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).


2 replies
Question marked as Top-ranking reply

Mar 31, 2019 11:12 AM in response to bettybears

Buy a new cable or have the port on your phone examined at the Apple Store. Make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).


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Charging Cables don't fit

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