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“Apple Support” Email

I recieved an email from “Apple Support” saying that my apple I’d had been used in a web browser and that it was temporarily disabled but the email popped up in my junk emails so should I trust the email?

iPhone 8, iOS 12

Posted on Mar 31, 2019 7:34 PM

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Question marked as Top-ranking reply

Posted on Mar 31, 2019 7:37 PM

keonna277 wrote:

I recieved an email from “Apple Support” saying that my apple I’d had been used in a web browser and that it was temporarily disabled but the email popped up in my junk emails so should I trust the email?

Absolutely not!


It "is a phish!"


As long as you did not click on any links you can use the reporting tip listed in: Identify legitimate emails from the App Store or iTunes Store - Apple Support

2 replies
Question marked as Top-ranking reply

Mar 31, 2019 7:37 PM in response to keonna277

keonna277 wrote:

I recieved an email from “Apple Support” saying that my apple I’d had been used in a web browser and that it was temporarily disabled but the email popped up in my junk emails so should I trust the email?

Absolutely not!


It "is a phish!"


As long as you did not click on any links you can use the reporting tip listed in: Identify legitimate emails from the App Store or iTunes Store - Apple Support

Mar 31, 2019 8:17 PM in response to keonna277

Apple won't send you an email/text telling you your account is disabled  or will be disabled. You will find out the next time you try to log in somewhere.


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

“Apple Support” Email

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