Verify Contact Information on Apple Pay message

In trying to make a purchase using ApplePay. I'm getting a "Verify Contact information" error. Not a "Verify Identity" message. Anybody know how to fix this?




[Re-Titled by Moderator]

iPhone X, iOS 12

Posted on Apr 2, 2019 3:44 PM

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1 reply

May 5, 2019 12:10 PM in response to Seff_R

I just had this problem. The first thing I noticed was that my billing address had been changed from the one I had originally set to my last address (maybe after a software update?). After fixing that, I got the "verify contact information" message. My phone and email both looked correct, but after going into the settings for Apple Pay, I noticed 2 entries for my phone number:


1 (XXX) XXX-XXXX

(XXX) XXX-XXXX


The first was selected, but switching to the latter format resolved the issue.

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Verify Contact Information on Apple Pay message

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