force shut down for frozen screen

How do I force a shut down in my iPad?

iPad Air 2, iOS 10

Posted on Apr 2, 2019 7:06 PM

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Posted on Apr 2, 2019 7:07 PM

Press and hold BOTH the power and home buttons at the SAME time (keep holding past the swipe to shut down) until the Apple Logo appears, then let go. Hopefully, your iPad will restart.

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force shut down for frozen screen

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