Lost money on Apple Pay

Sent money and the person didn’t get it

Posted on Apr 3, 2019 5:15 AM

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Question marked as Top-ranking reply

Posted on Apr 3, 2019 8:14 AM

If they haven't accepted it you should be able to cancel as described below from Send, receive, and request money with Apple Pay - Apple Support


If you send money to someone who hasn't accepted the payment, you can cancel the payment. Here's how:



  1. Open Messages and go to the payment. Or go to the payment in transaction history. 
  2. Tap the payment to see its details, then check the Status field. 
  3. Tap Cancel Payment. The Status field updates to say Canceled. If you don't see the option to cancel, then the person has already accepted the payment. Try asking the person to send money back to you instead. 


If you reject or cancel a payment, the money will be refunded by the next business day depending on your bank or card issuer. 



1 reply
Question marked as Top-ranking reply

Apr 3, 2019 8:14 AM in response to Isaev_7

If they haven't accepted it you should be able to cancel as described below from Send, receive, and request money with Apple Pay - Apple Support


If you send money to someone who hasn't accepted the payment, you can cancel the payment. Here's how:



  1. Open Messages and go to the payment. Or go to the payment in transaction history. 
  2. Tap the payment to see its details, then check the Status field. 
  3. Tap Cancel Payment. The Status field updates to say Canceled. If you don't see the option to cancel, then the person has already accepted the payment. Try asking the person to send money back to you instead. 


If you reject or cancel a payment, the money will be refunded by the next business day depending on your bank or card issuer. 



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Lost money on Apple Pay

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