Cannot Reset Security Questions

I tried to reset my security questions, but the iforgot.apple.com site tells me:

We don’t have sufficient information to reset your security questions.

I cannot get into my account at all without being able to reset these questions.

Posted on Apr 3, 2019 2:01 PM

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1 reply

Niel

Community+ 2025

Level 10

741,107 points

Apr 3, 2019 2:06 PM in response to exodus_doug

You need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.

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Cannot Reset Security Questions

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