Why did a red x appear on my watch (series 4 cellular) when the watch is connected to my phone?

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Level 1

14 points

Why did a red x appear on my watch (series 4 cellular) when the watch is connected to my phone?

My phone and watch are paired/connected. Inside the house, they work fine. When I left the house, a red x appeared on my watch. Considering I have cellular, I don’t understand why I had the red x. Isn’t that the point of spending more for cellular? So you don’t need your phone?! I purchased the cellular so I would not have to take my phone with me when I run. This watch is pointless if the cellular does not work and I have to take my phone anyway.

Apple Watch Series 4, watchOS 5

Posted on Apr 3, 2019 4:48 PM

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Answer 1

ChrisJ4203

Level 10

236,279 points

Apr 4, 2019 9:32 AM in response to Kidpyc422

If the Watch has been set up for cellular with your carrier, you may need to check with them to see why it is not connecting to the network when you leave the area of your paired iPhone. While it take take a minute to connect to the cellular network once you leave the area where your phone is, it should connect within that time frame. My Watch series 4 can connect within 30 seconds max.

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Answer 2

Ralph9430

Level 7

21,998 points

Apr 4, 2019 9:06 AM in response to Kidpyc422

If you saying the Red X appears when you leave home without your iPhone then the  Watch has lost contact with your iPhone and does not have a strong enough cell signal to function.

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Answer 3

julieda

Level 7

32,036 points

Apr 3, 2019 4:51 PM in response to Kidpyc422

I understand you are seeing a red X on your Apple Watch series 3. That indicates that your Apple Watch has lost connection with your iPhone. The resource below explains how to reestablish the connection. I've highlighted some key information here for you. Click on the links for complete details.

About Bluetooth, Wi-Fi, and cellular on your Apple Watch

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Answer 4

Kidpyc422 Author

Level 1

14 points

Apr 4, 2019 8:38 AM in response to julieda

My watch (series 4) and phone (XR) are paired. The phone was connected to WiFi. WiFi and Bluetooth are turned on for both the watch and phone. The watch has been set up for cellular. So, the links provided were not helpful.

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Why did a red x appear on my watch (series 4 cellular) when the watch is connected to my phone?

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