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i can't get passed the activation lock and i can't contact the person i bought the phone from. what do i do?

i bought an iPhone xr secondhand but when i went to set it up, i can't get passed the activation lock. i tried to contact the person who i bought it from but i cannot locate them. what do i do?

iPhone XR

Posted on Apr 3, 2019 10:06 PM

Reply
Question marked as Apple recommended

If applicable, ask the people running the site or store you bought it through for a refund. The activation lock is an anti-theft measure.


(170046)

Posted on Apr 3, 2019 10:11 PM

2 replies

i can't get passed the activation lock and i can't contact the person i bought the phone from. what do i do?

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