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imessages on MacBook

I can receive imessages on my MacBook, but I cannot send messages. I have tried EVERYTHING that is suggested online. Please help!!!

MacBook Pro 13", macOS 10.14

Posted on Apr 4, 2019 9:36 AM

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Posted on Apr 6, 2019 8:33 AM

Hi ambernugent,


From your post I understand you're able to send an iMessage on your MacBook, but it will not send an iMessage. I'm not sure what troubleshooting you've done already, so please start with the steps below:


  1. Make sure your Mac is up to date: How to update the software on your Mac
  2. Test this issue in a new user account: How to test an issue in another user account on your Mac


Please let us know the outcome of the steps mentioned above.


Take care.

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Question marked as Top-ranking reply

Apr 6, 2019 8:33 AM in response to ambernugent

Hi ambernugent,


From your post I understand you're able to send an iMessage on your MacBook, but it will not send an iMessage. I'm not sure what troubleshooting you've done already, so please start with the steps below:


  1. Make sure your Mac is up to date: How to update the software on your Mac
  2. Test this issue in a new user account: How to test an issue in another user account on your Mac


Please let us know the outcome of the steps mentioned above.


Take care.

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Apr 8, 2019 10:37 AM in response to MichaelB2019

Hey MichaelB2019


Thanks so much for your help!


I updated my mac and it didn't fix the issue


I logged in under another account, and I was able to send an iMessage!


Sooooo....obviously the issue is related to my account!


Knowing this, do you have any further suggestions?

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imessages on MacBook

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