Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do i refund

I was charged for an app that I didn’t download... I need a refund for $64

iPhone 6s Plus, iOS 12

Posted on Apr 4, 2019 7:15 PM

Reply
Question marked as Best reply

Posted on Apr 4, 2019 10:38 PM

If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - Does not mention purchases made under Family Sharing which might be charged to the organizer's card but will not appear under the organizer's purchase history or subscriptions. Ask family members about those.

https://support.apple.com/HT201382


Request a refund for an App Store or iTunes Store purchase - "You can't request refunds for recurring charges" hhttps://support.apple.com/HT204084


Report A Problem to "Sign In for help with iTunes purchases made in the last 90 days" or ask for a refund -->

http://reportaproblem.apple.com


Subscriptions aren't managed through Report A Problem , see: View, change, or cancel your subscriptions https://support.apple.com/HT202039


If you have unsatisfactory results with Report A Problem or still want to try to request a refund for a subscription, contact:


iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions - https://www.apple.com/emea/support/itunes/contact.html


Worldwide iTunes support - https://support.apple.com/country-selector/itunes



1 reply
Question marked as Best reply

Apr 4, 2019 10:38 PM in response to joneal112

If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - Does not mention purchases made under Family Sharing which might be charged to the organizer's card but will not appear under the organizer's purchase history or subscriptions. Ask family members about those.

https://support.apple.com/HT201382


Request a refund for an App Store or iTunes Store purchase - "You can't request refunds for recurring charges" hhttps://support.apple.com/HT204084


Report A Problem to "Sign In for help with iTunes purchases made in the last 90 days" or ask for a refund -->

http://reportaproblem.apple.com


Subscriptions aren't managed through Report A Problem , see: View, change, or cancel your subscriptions https://support.apple.com/HT202039


If you have unsatisfactory results with Report A Problem or still want to try to request a refund for a subscription, contact:


iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions - https://www.apple.com/emea/support/itunes/contact.html


Worldwide iTunes support - https://support.apple.com/country-selector/itunes



How do i refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.