Sound on live photos isn’t working

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Level 1

70 points

Sound on live photos isn’t working

When I play a live photo, the sound won’t play. I’ve checked the sound and it works with any other video or music. The motion will go for the live picture but I can’t hear any sound. How do I fix this?

Posted on Apr 4, 2019 11:03 PM

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Answer 1

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ERose12 Author

Level 1

70 points

Apr 5, 2019 6:01 AM in response to léonie

I checked a few of the live pictures and they were the original one, so is there anything else I can try?

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Answer 2

léonie

Level 10

195,113 points

Apr 5, 2019 12:45 AM in response to ERose12

Did you add any effects to the Live Photo? A "Loop" or Bound"? Then the Live Photo will be silenced. Try to revert the Live Photo to the original (https://support.apple.com/guide/iphone/edit-photos-and-videos-iphb08064d57/ios). Will that bring the sound back?

After you edit a photo and save your changes, you can revert to the original image.

Open the edited image.
Tap Edit, then tap Revert.
Tap Revert to Original.

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Answer 3

léonie

Level 10

195,113 points

Apr 5, 2019 12:14 PM in response to ERose12

You have already checked, if the sound is turned off for your Live Photos?

The button to mute a Live Photo is in the upper left corner of the editor.

https://help.apple.com/iphone/11/#/iph96b1e322

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Sound on live photos isn’t working

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