Sound on live photos isn’t working

When I play a live photo, the sound won’t play. I’ve checked the sound and it works with any other video or music. The motion will go for the live picture but I can’t hear any sound. How do I fix this?

Posted on Apr 4, 2019 11:03 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 5, 2019 12:45 AM

Did you add any effects to the Live Photo? A "Loop" or Bound"? Then the Live Photo will be silenced. Try to revert the Live Photo to the original (https://support.apple.com/guide/iphone/edit-photos-and-videos-iphb08064d57/ios). Will that bring the sound back?


After you edit a photo and save your changes, you can revert to the original image.

  1. Open the edited image.
  2. Tap Edit, then tap Revert.
  3. Tap Revert to Original.



3 replies
Question marked as Top-ranking reply

Apr 5, 2019 12:45 AM in response to ERose12

Did you add any effects to the Live Photo? A "Loop" or Bound"? Then the Live Photo will be silenced. Try to revert the Live Photo to the original (https://support.apple.com/guide/iphone/edit-photos-and-videos-iphb08064d57/ios). Will that bring the sound back?


After you edit a photo and save your changes, you can revert to the original image.

  1. Open the edited image.
  2. Tap Edit, then tap Revert.
  3. Tap Revert to Original.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Sound on live photos isn’t working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.