suspicious mail nopreplay@apple.com

I got a email saying that I order something that I do not know what it is. This come with an attachment that i need to provide my personal and financial information to cancel the order. Did someone got one of this mails. It look suspicious.


iPhone 8, iOS 12

Posted on Apr 5, 2019 4:01 PM

Reply
2 replies

Apr 5, 2019 4:10 PM in response to clara220

Scam/phishing.


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams


Identifying legitimate emails from the iTunes Store


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.


reportphishing@apple.com

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suspicious mail nopreplay@apple.com

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