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Date of birth Pending approval

Hi,


I have changed the date birth from my child account (he was as adult by mistake). However, the change is pending to my approval. The issue is, I don't know how to approve the change because I didn't get any message to make the approval.


Could you please guide me how to do it?


Thank you.


iPad, iOS 12

Posted on Apr 6, 2019 9:05 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2019 2:39 PM

You should have gotten an email.


After updating your birth date, follow the onscreen steps to send an email request to your family organizer. Your family organizer can sign in to their Apple ID account page to confirm the birth date change and agree to the Parent Privacy Disclosure agreement by entering the requested information from their account payment method.


Apple ID - Update the birth date associated with 

1 reply
Question marked as Top-ranking reply

Apr 6, 2019 2:39 PM in response to henioaires

You should have gotten an email.


After updating your birth date, follow the onscreen steps to send an email request to your family organizer. Your family organizer can sign in to their Apple ID account page to confirm the birth date change and agree to the Parent Privacy Disclosure agreement by entering the requested information from their account payment method.


Apple ID - Update the birth date associated with 

Date of birth Pending approval

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