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iPad with iCloud problem

i have bought an apple i pad but someone sold it with i cloud problem.... i am really disappointed there is no help by apple



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iPad mini Wi-Fi + Cellular

Posted on Apr 6, 2019 11:06 AM

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Question marked as Apple recommended

Apple cannot help you nor can we.


Activation Lock Problem


If you purchased the device second-hand, then it is useless without the Apple ID and password to which it is locked. If you don't have it, can't remember it or cannot get it, then the device is useless to you. Try to get your money refunded, if you can, or take it to an Apple store for an exchange provided they will help you. If you are the original owner then take the device, a copy of your purchase receipt and identity proof to an Apple retailer where they may be able to assist you.


     Find My iPhone Activation Lock

     If you can't activate your iPhone - Apple Support

     Activation Lock - Turn off Find My iPhone


Posted on Apr 6, 2019 11:44 AM

1 reply
Question marked as Apple recommended

Apr 6, 2019 11:44 AM in response to thuyeba66

Apple cannot help you nor can we.


Activation Lock Problem


If you purchased the device second-hand, then it is useless without the Apple ID and password to which it is locked. If you don't have it, can't remember it or cannot get it, then the device is useless to you. Try to get your money refunded, if you can, or take it to an Apple store for an exchange provided they will help you. If you are the original owner then take the device, a copy of your purchase receipt and identity proof to an Apple retailer where they may be able to assist you.


     Find My iPhone Activation Lock

     If you can't activate your iPhone - Apple Support

     Activation Lock - Turn off Find My iPhone


iPad with iCloud problem

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