When I try to sign in with my Apple ID for messages and FaceTime it either comes up with an error during activation or mismatched accounts alert. It did it with my old phone and my current one. However I can sign in with a different Apple ID which works fine just not my own Apple ID which always comes up with the error and I’ve tried everything but it’s been doing this for months
iPhone XS, iOS 12
it may be your Apple ID. Someone I know had this happen and I was able to sign in using my Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.
You can also try signing in on another device/computer. There have been a couple of posts where people's device/computer was blocked. You will need to contact Apple for that problem also.
There is a contact link.
Apple Support by e-mail or chat
Or fill out and submit this form.
it may be your Apple ID. Someone I know had this happen and I was able to sign in using my Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.
You can also try signing in on another device/computer. There have been a couple of posts where people's device/computer was blocked. You will need to contact Apple for that problem also.
There is a contact link.
Apple Support by e-mail or chat
Or fill out and submit this form.
I can’t sign into imessage with my main apple id but i can sign in with any other account
