I have more than 2gb in my documents and data in Safari and no way of deleting that I can find. All website and browsing info is gone yet no difference. Have been searching for advice online but no joy. Please help!
iPhone SE, iOS 12
If you are seeing this in iCloud, try Settings/Your Name/iCloud/iCloud/Manage Storage/Safari and tap the arrow at the right side to see if you get a delete data option.
Hello priyacha,
Thank you for using the Apple Support Communities. I understand you're seeing 2 GB of storage used by your Safari app, and I'm glad to help.
To clarify, where on your Mac are you seeing this reported? Also, which Mac model and macOS version are you running? You can check your version by clicking Apple menu () > About This Mac.
It sounds like you've already clicked Safari > Clear History and have removed all history and website data; is that right? Clear your browsing history in Safari on Mac
Are you using Safari in iCloud? You can check by clicking Apple menu () > iCloud.
I hope this helps get you started.
Kind regards.
If you are seeing it there, it probably is already in iCloud. Try Settings/Your Name/iCloud/iCloud/Manage Storage/Safari and tap the arrow at the right side to see if you get a delete data option.
Yes only a few small files are there. This is definitely the file that I sent using wetransfer.com and it’s somewhere in the ether in Safari (I realised after sending that the documents & data increased by the exact file size and is now over 4GB!)
You just need to do is, to wait.
Got this problem last April 17, 2019. Found a comment that you just until Safari deleted all documents and data so i tried it also and now, surprisingly after waiting 3 days and half, Safari’s doc. & data are all gone.
Have you checked the Files app for any documents?
Hello,
Thank you for your reply. Sorry I should have clarified that this is Safari on my iphone. I was using wetransfer.com to send a file to someone and it ended up in my Safari Documents & Data. Which I cannot access or delete.
Perhaps it will disappear after 7 days? Are there any apps which would let me get into Safari to delete it?
It’s not in iCloud. Shall I try turning on iCloud for Safari? Thank you for trying to help me!
You are welcome. Before turning iCloud on, where are you seeing this? In Settings?
Yes Settings/my name/iCloud.
Everything in iCloud appears fine.
Yes, you’re correct! Thank you 😊
Delete documents and data from Safari
