I have charge on my account that I did not do how can I get support to cancel this purchase

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maher276 Author

Level 1

4 points

I have charge on my account that I did not do how can I get support to cancel this purchase

This charge I did not do how I can get refund back I never did please need help to cancel this charge

iPhone 6s Plus, iOS 12

Posted on Apr 9, 2019 12:27 PM

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Answer 1

Top-ranking reply

FoxFifth

Level 10

475,407 points

Apr 9, 2019 12:56 PM in response to maher276

If you want to report it to Apple, there are instructions in: https://support.apple.com/en-us/HT204759

If you are unsure about whether the email came from Apple, see: https://support.apple.com/en-us/HT201679

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Answer 2

FoxFifth

Level 10

475,407 points

Apr 9, 2019 12:31 PM in response to maher276

That appears to be a fraudulent phishing scam rather than a real charge.

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: https://support.apple.com/en-us/HT204759

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