Apple watch series 4 battery drain about 15% per hour without any active app

I have an apple watch series 4 and the battery can only last for about 6 hours after a full charge. I went to the apple store to have it diagnosed but nothing was wrong with the watch(at least this is what I was told based on the diagnose result). Also tried send it to the repair center for deep diagnoses but they cannot find any issue with the watch and just sent it back to me. I've tried unpair/repair the watch, set it up as new watch without installing any app on it, turn off background app refresh on the watch, disable wake screen on wrist raise etc. but none of them solve the problem. Apple customer service said there mush be some background app refresh that is draining the battery since nothing with the battery is wrong, but they cannot fix the issue or point out what app it is. The watch is basically useless at this point since I don't want to charge it every 6 hours. Any help is appreciated.

Posted on Apr 9, 2019 7:45 PM

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Posted on Jun 25, 2019 10:01 AM

@TygerMane Have you tried reinstalling both phone and watch as new devices? I started having this same problem after the last update. I tried all the troubleshooting steps, turning just about everything on the watch off (including the screen), no extra apps installed, and my battery lasted no more than 6-8 hours. I have AppleCare+, so they did an express replacement even though they said the battery tested fine. The replacement started doing the same thing once I updated to the latest watchOS. In desperation, I finally wiped and reinstalled my phone as a new device, then paired the watch as a new device, and I now have 40-50% battery left after 12-14 hours. I still have lots turned off and no extra apps installed, but the watch is more usable now. I'm hoping the impending upgrade to watchOS 6 helps with battery life.

185 replies

Apr 17, 2019 5:30 PM in response to dawnnhelene

Yes, they send mine back as well saying nothing was wrong with the watch. I really need to think it over before buying my next Apple product. You get a gift card when trading in the Apple Watch to Best Buy. It doesn’t matter where your purchased it. I shop a lot at Best Buy so I’m fine with getting a gift card. You can also trade it in to Apple for store credit, but they usually pay less than Best Buy.

May 26, 2019 10:31 AM in response to linoccur

I'm having the same problem! It's rediculous for Apple to say that some background process is draining the battery but they have no way to tell what that process is. Really. This is a $400+ watch!


I bought mine on May 8, and on May 22, it alerted me that only 10% battery was left. That was before noon. I'd charged the watch to 100% and took it off the charger at 10pm the night before. I've turned off just about everything, and I can watch it drain while I'm sitting on my behind.


My brother's watch has 42% charge left on the second day after charging.

Jul 31, 2019 6:23 AM in response to linoccur

After upgrading to 5.3, I noticed two apps (LA Fitness and MyQ) would not launch AND the battery drain was rapid. I uninstalled those two apps and drain went to normal. BUT, I have still the issue of frequently having to perform a hard reset to enable charging. First time I've seen an inconvenient / annoying quality control issue for Apple product. May just give up on Apple Watch for a bit.

Aug 25, 2019 7:11 PM in response to linoccur

Mine started with this problem 3 days ago. Yesterday I deleted all third party apps I didn't use and were installed just because of the automatic installation. I took the background update and also closed all apps that were in the dock. It worked normal during that day. At night, when he was about 50% charged, I put him to charge at night as usual. I took it in the morning, about 8h and in less than 15 minutes had already gone 3% of the battery .. ie, it would last only about 6 hours again, then put it to charge again, even being with 97% charge, for a few 5 minutes because I had to leave ... It was the same 97% when I retired, but after 15 minutes it was still 97%, that is, it seemed normal again. It's 10:42 pm and it has 64% of the load. I will not leave all night carrying. I'll put it in early and take it out when it's 100% and see what happens. WatchOS 5.3 and no beta here.

Aug 31, 2019 7:29 AM in response to Claudio Castro

I ended up exchanging my watch via amazon, since the battery drain started only a few days after I had started using it and I was still in the return period. New watch is a champ, 24h of normal use, 66% remaining. And this one shipped with watch OS 5.3. So, the problem does not appear to be software related.


Maybe there were some bad batteries in a production run? Watch with battery drain had serial number starting with G99 Y which, according to this site means it was made at 'location G99' (where apple knows which facility that identifies) in the first half of 2019 https://www.iphonetricks.org/how-to-check-and-read-the-apple-watch-serial-number/


Replacement watch was made at a different facility, second half of 2019.


Not sure why if it is hardware, that the diagnostic tests would not confirm it though...this is a head scratching problem! I'm just glad I had a somewhat hassle free resolution.

Sep 6, 2019 12:24 PM in response to linoccur

I just bought the series 4. Losing about 8% per hour. I have tried a reset and also unpair/ re-pair to my phone. Powered off and back on the phone after un-pairing and chose a new install. I was losing about 10% per hour before this so it's better but still not great. This is using the watch very minimally, like looking at the time a few times per hour and reading but not responding to texts. On a fresh charge I could work out to music using workout app and GPS for bike ride, and go all day easy on my series 1. I have tried setting the watch to wake only on tap, no difference. Also tried a couple different faces, the Inforgraph and Infograph modular. No change, set both to darker color schemes. Not really willing to go for the minimal faces, not what I want from this watch. The reset and repairing was done two days ago. is there a chance the watch will begin working more efficiently? I will return it if I can't get better results. I have not even loaded music and worked out with this, can't imagine how much worse the battery life would be if it loses 8% per hour doing nothing. Nothing includes sitting on my dresser next to my phone untouched. I have done every battery saving tip seen here and on various sites and did even use a minimal face before resetting/re-pairing, that didn't help.

Just one more piece of info. This is the cellular version but s of yet I do NOT have cell added or turned on. I can't see how that would make my battery life worse but I would like to mention it.

I am an Apple house, iMac, iPhone, and watch so this is disappointing.

Nov 1, 2019 10:02 AM in response to linoccur

I have had the same issue and, like most who have responded, received the same run-around from Apple: "background app", "software issue", etc. I brought it into the Apple store about a week before Series 5 was released. They did the usual diagnostics and said battery health was good. When I pressed them to look further, they ran another diagnostics that showed battery cycles over several days and agreed that there seemed to be a consistent drain rate that resulted in about 8 hours of usage before it died - barely long enough to last through work day and make it home. They reset watch as a "new device" to avoid restoring any corrupted software (the standard line, it seems) and, surprisingly, scheduled a follow-up phone call 2 days later to give me a chance to monitor performance and provide an update to the support tech that would call. Sure enough, no change in the dismal performance and when the call came that Thursday, I was ready to "update" the tech. I lucked out with a great tech who seemed to understand the history, etc. and explained that because Watch OS 6 and iOS 13 was just released, I needed to update both phone and watch before they could continue since Apple doesn't support diagnosing issues on "obsolete" software. I did as asked, with no improvement, and spoke again to same tech the following Saturday at which time he said that if I would bear with them, they would like to run diagnostics on my watch over several days so that the software team could analyse what is taking place and hopefully result in a patch. I went along with everything and after sending the diagnostic files back to Apple, their engineering team determined that, surprise surprise, it wasn't software after all - it was hardware and that the watch needs to be repaired or replaced. Fortunately, I pursued this while under the original 1 year warranty and I am hoping to receive a repaired/replaced watch that actually performs closer to the 18 hour battery life we all were promised.


As a side note, it is interesting that when the Series 5 was released, the Series 4 was discontinued even though the Series 3 is still being sold. They say it is because of their multi-tier approach and the 5 is the newer "high tier" option and therefore the 4 is not necessary. However, I suspect that the hardware inside the 4 has been problematic since the beginning and they are trying to put it behind them is quickly as possible.


My advice to everyone out there - don't buy into the "software issue" theory. Keep pursuing this with your respective tech support. Go along with the methodic steps that they are suggesting and even offer to "aid engineering" by allowing diagnostics to be run, etc. Be patient as the process requires all the "t's crossed and i's dotted". Eventually, they should arrive at (read "admit") the same root cause that it is a hardware issue, not software and offer to repair or replace your defective Series 4 watch. Good Luck!!

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Apple watch series 4 battery drain about 15% per hour without any active app

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