lost money
I had $30 on my apple card and now it isn’t there. I would appreciate it if you could help me know where it went and if I can get it back.
iPhone 8 Plus, iOS 11
Apple Event: May 7th at 7 am PT
I had $30 on my apple card and now it isn’t there. I would appreciate it if you could help me know where it went and if I can get it back.
iPhone 8 Plus, iOS 11
See your purchase history in the App Store or iTunes Store [iOS, computer, or web] - Does not include purchases made by others under Family Sharing; those have to be checked from their accounts.http://support.apple.com/HT204088
If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - Does not mention purchases made under Family Sharing which might be charged to the organizer's card but will not appear under the organizer's purchase history or subscriptions. Ask family members about those or check your receipts.
https://support.apple.com/HT201382
Request a refund for an App Store or iTunes Store purchase - "You can't request refunds for recurring charges" https://support.apple.com/HT204084
Report A Problem to "Sign In for help with iTunes purchases made in the last 90 days" or ask for a refund -->
http://reportaproblem.apple.com
Subscriptions aren't managed through Report A Problem , see: View, change, or cancel your subscriptions
If you have unsatisfactory results with Report A Problem or still want to try to request a refund for a subscription, contact:
iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions - https://www.apple.com/emea/support/itunes/contact.html
Worldwide iTunes support - https://support.apple.com/country-selector/itunes
See your purchase history in the App Store or iTunes Store [iOS, computer, or web] - Does not include purchases made by others under Family Sharing; those have to be checked from their accounts.http://support.apple.com/HT204088
If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - Does not mention purchases made under Family Sharing which might be charged to the organizer's card but will not appear under the organizer's purchase history or subscriptions. Ask family members about those or check your receipts.
https://support.apple.com/HT201382
Request a refund for an App Store or iTunes Store purchase - "You can't request refunds for recurring charges" https://support.apple.com/HT204084
Report A Problem to "Sign In for help with iTunes purchases made in the last 90 days" or ask for a refund -->
http://reportaproblem.apple.com
Subscriptions aren't managed through Report A Problem , see: View, change, or cancel your subscriptions
If you have unsatisfactory results with Report A Problem or still want to try to request a refund for a subscription, contact:
iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions - https://www.apple.com/emea/support/itunes/contact.html
Worldwide iTunes support - https://support.apple.com/country-selector/itunes
lost money