Locked icloud email could not receive the reset email from apple

Hello babik972,

Thanks for asking the Apple Support Communities for help with resetting your Apple ID password. I recommend trying to reset using your security questions.

This article talks about this: If you forgot your Apple ID password - Apple Support

"Choose how to reset your password:

• To answer your security questions, select "Answer security questions" and follow the rest of the steps."

If you still have trouble, please contact AppleCare for help:

• Use this link to contact AppleCare: Contact - Official Apple Support

• You can also use this link if necessary: Contact Apple for help with Apple ID account security - Apple Support

Thanks and have a wonderful day.