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About cancelling a purchase on App Store

I mistakenly purchased an app on App Store and I want to cancel it, how do I cancel it please?

iPhone 7, iOS 12

Posted on Apr 12, 2019 2:00 AM

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Question marked as Best reply

Posted on Apr 12, 2019 2:07 AM

If there is an in-app subscription with this app please see this page to cancel it:


https://support.apple.com/HT202039


Strictly speaking all purchases

are final (after all, you can't very well return them): please see this

page for information on requesting a refund:


https://support.apple.com/HT204084

Apple have been known to be sympathetic in cases of actual error (though

just not liking the app may not count as such), so

it's possible that they may allow you a refund as a one-off concession:

but please be aware that they are under no obligation to do so: go to


https://www.apple.com/emea/support/itunes/contact.html


Alternatively go to the page

suggested in the Help page linked to above:


https://reportaproblem.apple.com/?s=6


1 reply
Question marked as Best reply

Apr 12, 2019 2:07 AM in response to visious

If there is an in-app subscription with this app please see this page to cancel it:


https://support.apple.com/HT202039


Strictly speaking all purchases

are final (after all, you can't very well return them): please see this

page for information on requesting a refund:


https://support.apple.com/HT204084

Apple have been known to be sympathetic in cases of actual error (though

just not liking the app may not count as such), so

it's possible that they may allow you a refund as a one-off concession:

but please be aware that they are under no obligation to do so: go to


https://www.apple.com/emea/support/itunes/contact.html


Alternatively go to the page

suggested in the Help page linked to above:


https://reportaproblem.apple.com/?s=6


About cancelling a purchase on App Store

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